When Advice is Not the Answer
Giving advice when it's not wanted is a sure way to get someone to ignore you. Read this to learn when and how to give it so that others listen.
How to P*** People off in Emails
You know what annoys you with email style. But how do you know you're not annoying someone with yours? Avoid these mistakes and get the tone of voice right.
How To Change The Behaviour Of Others (Without Them Realising)
Need to manage challenging behaviour. Use this technique to encourage others to solution-driven thinking and take the push and shove out of behavioural change.
Words That Flick The Turn Off Switch
There are some words and phrases that will make your eyes roll. To ensure you're not having the same effect, avoid the language here.
Do You Leak When You Speak?
You *think* you're speaking with conviction but your body language is tripping you up. Here's how.
Don’t Get Ignored At Meetings: Do This.
Don't get ignored at meetings. Learn what makes the difference between not being able to grab people's attention and gaining it.
Three Small Ways to Write Emails that People Act Upon
If you want people to reply to your emails quickly then use these pointers to have your emails opened and actioned.
Assertiveness Skills are Bullsh!t – here’s why
Assertiveness skills are often seen as the remedy to many communication problems. Sometimes assertiveness can work against you and here's why.
Why you’re speaking so fast in Presentations – and what you can do about it
Do you find yourself speaking too fast when you present? Here's why you're speeding up and what to do about it.
The Power of Connection: how communication skills can open doors in your career
The only thing certain about change is change itself. Meet Geoff and Kira who used their communication skills to create opportunities.