The Art of Dealing with Subtle Snipes and Baseless Accusations

13 April 2025 / All Posts, Body Language, Effective Communication, Featured, Influencing and Persuasion

Deal with unfounded accusations or passive aggression with grace: no more feeling 'trapped' or bombarded.

How to form rapport with others before you even speak

16 March 2025 / All Posts, Body Language, Effective Communication, Email Communication, Featured, Influencing and Persuasion

Forming connections in business relationships can seem like hard work, especially when the client, prospect or colleague is so different...

How To Adapt Your Behaviour Across Cultures

7 December 2023 / All Posts, Body Language, Effective Communication, Influencing and Persuasion, Presentations

Here are five ways that cultural differences can cause issues, and how you can use communication skills to overcome these issues.

How To Increase Your ‘Presence’

22 October 2023 / All Posts, Body Language, Effective Communication, Featured, Influencing and Persuasion, Presentations

What are the qualities that make some people more trustworthy, authoritative and persuasive? Go here to see what 'presence' is and how to increase yours.

Do You Leak When You Speak?

30 August 2023 / All Posts, Body Language, Effective Communication, Presentations

You *think* you're speaking with conviction but your body language is tripping you up. Here's how.

Don’t Get Ignored At Meetings: Do This.

15 August 2023 / All Posts, Body Language, Effective Communication, Influencing and Persuasion, Productive Meetings

Don't get ignored at meetings. Learn what makes the difference between not being able to grab people's attention and gaining it.

Pitching: turning ‘NO’ into ‘YES!’

14 February 2022 / All Posts, Body Language, Effective Communication, Presentations

Here's how one person turned THREE rejections to the SAME client into a yes, after discovering unspoken skills behind pitching.

What a hostage negotiator taught me about rapport

28 September 2021 / All Posts, Body Language, Effective Communication, Featured, Influencing and Persuasion

Whether you want to upgrade an air ticket, deal with an irate customer or engage a colleague who seems uncollaborative...

The Four Styles of Communication – which one are you?

13 September 2021 / All Posts, Body Language, Effective Communication, Influencing and Persuasion, Presentations

Which of these 4 communication styles is your 'go to' and which could you use more? Learn how to adapt your behaviour to get your message to land.

15 ways you’re undermining your credibility

16 November 2020 / All Posts, Body Language, Effective Communication, Featured, Influencing and Persuasion

Do you find yourself being passed over and ignored? You could be making one of these 15 mistakes affecting your influence skills.

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