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Do You Leak When You Speak?
You’re more transparent than you think.There’s that jaw tightening or the ‘look’ in the eye, the stroking of the index ...
Don’t Get Ignored At Meetings: Do This.
Communication skills training is all about discovering how to deal with everyday situations that we all face and trying to ...
Pitching: turning ‘NO’ into ‘YES!’
Here's how one person turned THREE rejections to the SAME client into a yes, after discovering unspoken skills behind pitching.
What a hostage negotiator taught me about rapport
Whether you want to upgrade an air ticket, deal with an irate customer or engage a colleague who seems uncollaborative ...
The Four Styles of Communication – which one are you?
Which of these 4 communication styles is your 'go to' and which could you use more? Learn how to adapt your behaviour to get your message to land.
15 ways you’re undermining your credibility
Being passed over or dismissed? You can ask people why but they'll rarely come up with anything tangible, anything you ...
How to make your content 10x clearer through gesture
How to use gesture to make your content 10x clearerWant to keep your audience with you, even with the most ...
7 ways to boost your authority – without feeling like a fraud
How we appear to others matters at least as much as what we say. You may have certain questions before ...
What to do when your mind blanks while presenting – transcript
https://youtu.be/ODEJ5LXXZRw Today I'm going to talk about a problem which has people absolutely petrified of repeating in a presentation and that ...
How to get down to business from the small talk
You've come to get a contract negotiated or your employment terms agreed, yet you're sitting there discussing the joys of ...