Tips ‘n’ Tools

How to get your message through to mixed audiences

21 November 2022 / All Posts, Effective Communication, Featured, Presentations, Productive Meetings

More often than not you'll be presenting to a mixed audience. So how do you keep all of them satisfied? Read this to find out how.

How to get useful feedback at the end of your presentation (instead of blank stares)

21 November 2022 / All Posts, Effective Communication, Featured, Presentations, Productive Meetings

This guide explains three ways you can collate constructive feedback on your proposals and presentations - before they've left the meeting.

How to deal with phone snubbing at work

16 October 2022 / All Posts, Effective Communication, Featured, Productive Meetings

If people are picking up their phones when you're talking to them, here's how to deal with it.

How (and where) your small talk can make a big difference

7 August 2022 / All Posts, Effective Communication, Influencing and Persuasion, Job Interviews, Productive Meetings

Small talk can feel like a waste of time. Why bother with social chit-chat? What does it achieve? This post tells you about the vital role it plays in all sorts of situations from negotiations to job interviews.

How to make your point spontaneously

18 May 2022 / All Posts, Effective Communication, Influencing and Persuasion, Productive Meetings

Knowing how to make a point spontaneously can be hard. Here's how to give yourself time before you respond.

How to deal with virtual presentations when you can’t see each other

14 February 2022 / All Posts, Effective Communication, Influencing and Persuasion, Presentations, Productive Meetings

Cameras are off either for you or your audience in a virtual presentation. Here's how to make them more engaging, regardless of who can't see whom.

Avoid this word when asking questions

18 October 2021 / All Posts, Effective Communication, Email Communication, Influencing and Persuasion, Productive Meetings

This question word is so easy to use, yet can raise defenses. Find out the reason to avoid this word and what to use instead.

This is why your young team aren’t feeding back to you

25 July 2021 / All Posts, Effective Communication, Productive Meetings, Team Building

You have an idea and share it with your young team members. As you speak, their body language sheds no clues as to how they feel.

The one word you need to be using MUCH MORE on remote calls

29 November 2020 / All Posts, Effective Communication, Influencing and Persuasion, Productive Meetings

Online meetings aren't made for maximum engagement and usually they're missing a trick. This 'trick' is the simplest of ways to ...

How many people does it take for a productive meeting?

6 July 2020 / All Posts, Creative Problem Solving, Effective Communication, Email Communication, Productive Meetings

Senior managers spend nearly 23 hours a week in meetings, on average. However, around 70% of these meetings are seen as ...