Why You’re Losing Control of the Conversation (And How to Get It Back)
Meetings go off the rails when people jump to solutions too fast. Discover the 4-stage Problem–Impact–Solution–Action sequence to keep conversations on track.
Technical Experts Who Can’t Get Heard: The 4 Communication Patterns Holding Them Back
Engineers, pharma consultants and technical professionals are losing influence at work. This isn’t down to a lack of knowledge but how they communicate it. Here are the four patterns holding them back.
Your Hands Are Part of the Message: The Science of Gesture, Credibility and Presence
Most people think gestures are the garnish of communication but the research says the opposite. You need movement online and in-person. Here's why.
Say It So It Lands: Feedback That Fuels, Not Fractures
Avoiding feedback or delivering it badly has huge costs. Here's what 'bad' looks like and how to give feedback that works.
Read the Virtual Room – and knowing how to engage with it
Virtual presentations are usually characterised by a dense slide onslaught or one-way conversation. Here's how to keep them engaging and purposeful.
How to begin your presentation – so that it engages right from the get-go
Most openings to presentations are functional, at best. Here's how to contruct a short but impactful one that actually incites anticipation and interest.
Sell with Subtlety: The Ambivert’s Guide to Persuasion
Need to get others to buy into your ideas? These 13 phrases will increase your persuasiveness.
Unlocking the Art of Conversational Flow
Questions are vital in improving bonds. Here's the E.V.O.K.E. model of questions to unearth customer requirements as much as social affinity.
How To Ensure You Get Feedback That Is Actually Helpful (And Not Morale-Battering)
Take control of feedback from leaders for more positive and constructive outcomes from workplace conversations.
Give Them A Wallop: What To Do When You’re Cut Short In Your Prime
You've been asked to give a presentation to the Board, but they've cut you off and asked you to spit out your message as quickly as possible. Here's how to do it, without losing impact.