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Words That Flick The Turn Off Switch
During meetings, whether they’re one-to-one or group gatherings, there are certain words or phrases that make you want to switch ...
18 Actions To Optimise your Virtual Meetings
Doing a virtual presentation can feel like talking to air.You can’t sense the body language in the room, it’s hard ...
Do You Leak When You Speak?
You’re more transparent than you think.There’s that jaw tightening or the ‘look’ in the eye, the stroking of the index ...
How To Change People’s Minds
Facing resistance in the workplace can be challenging and frustrating. Let’s look at this example:“These conversations are driving me nuts,” ...
9 ways to keep your people motivated during change
Managing change is a huge challenge, but doing it well is also the sign of a good leader.A huge element ...
Don’t Get Ignored At Meetings: Do This.
Communication skills training is all about discovering how to deal with everyday situations that we all face and trying to ...
Three Small Ways to Write Emails that People Act Upon
Chasing up emails is a drain on your time and energy, and is the last thing you want on your ...
5 Ways To Make Your Meetings More Productive
An important lesson in communication skills training is how to get the most out of meetings. A considerable portion of ...
Assertiveness Skills are Bullsh!t – here’s why
Assertiveness skills are often seen as the remedy to many communication problems. Sometimes assertiveness can work against you and here's why.
Why you’re speaking so fast in Presentations – and what you can do about it
Do you find yourself speaking too fast when you present? Here's why you're speeding up and what to do about it.