The Power of a Punchy Update
A punchy update can build trust with colleagues, leaders and clients. But here are the 5 most common mistakes that undermine your credibility.
Psychological Reactance: Why Telling People What To Do Backfires
Telling people what to do can backfire. It often generates at least a silent non-action. Sometimes the pushback is more vocal. Here's the science behind such resistance and how to overcome it.
Six Reasons They Won’t Do As You Ask
Learn to diagnose the real reason a team member resisting a request - and what to do about each one, before assuming it's simple defiance.
Why You’re Losing Control of the Conversation (And How to Get It Back)
Meetings go off the rails when people jump to solutions too fast. Discover the 4-stage Problem–Impact–Solution–Action sequence to keep conversations on track.
The Weak Language That’s Undermining You At Work
The language you use daily could be signalling low status at work. Here's the research behind "powerless language" - and the swaps that fix it.
Technical Experts Who Can’t Get Heard: The 4 Communication Patterns Holding Them Back
Engineers, pharma consultants and technical professionals are losing influence at work. This isn’t down to a lack of knowledge but how they communicate it. Here are the four patterns holding them back.
How to Master the Three-Minute Pitch and Avoid its Pitfalls
Getting across your pitch to investors in three minutes is a big ask. Here's how to avoid the common traps and people over.
How to Get People to Say ‘Yes’: The Influence Technique That Shouldn’t Work, But Does
Sometimes, it would be easier to scratch your armpit with your nose than steer the behaviour of others. Fortunately, there's a...
Presence vs Charisma: Why Introverts Often Have the Edge – and How to Use It
Think presence and charisma belongs to extroverts? The science disagrees. Discover why introverts often make the most compelling communicators how anyone can develop presence and charisma.
The Parrot Technique: A Simple Communication Tool to Connect, Challenge and Build Trust at Work
Using this simple communication technique helps gain trust, build connection and handle challenges - backed by science!