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The Art of Dealing with Subtle Snipes and Baseless Accusations
Deal with unfounded accusations or passive aggression with grace: no more feeling 'trapped' or bombarded.
How to use gesture when you present – and speak to sound confident (even when you’re not)
Learn when and how to move and sound to seem more confident: even when you're not.
How to form rapport with others before you even speak
Forming connections in business relationships can seem like hard work, especially when the client, prospect or colleague is so different ...
Sell with Subtlety: The Ambivert’s Guide to Persuasion
Need to get others to buy into your ideas? These 13 phrases will increase your persuasiveness.
How talking to yourself can boost confidence and clarity
Talking to yourself effectively can boost clarity and confidence. Here's how to do it (and what to avoid).
Muddy to Motivating: 5 ways to Elevate your Presentations
Here are 5 ways to make your presentations more direct and compelling as well as easier to follow.
Tensing Up: How Speaking In The Now Increases Persuasion
Convincing others that you can do something that you haven't done for a while - maybe many years ago - ...
The sting of sarcasm and how to deal with it at work
Sarcasm can be an effective communication skill but it can also harm relationships. Here we explore how to deal with sarcasm when you're the target of it.
Unlocking the Art of Conversational Flow
Questions are vital in improving bonds. Here's the E.V.O.K.E. model of questions to unearth customer requirements as much as social affinity.
How to avoid too much detail in a presentation – and still give them what matters
Everything seems important when it's your content in a presentation. Here's how to filter out the detail so you give your audience what they need.