How To Ensure You Get Feedback That Is Actually Helpful (And Not Morale-Battering)

27 March 2024 / All Posts, Effective Communication, Email Communication, Influencing and Persuasion, Productive Meetings

Take control of feedback from leaders for more positive and constructive outcomes from workplace conversations.

Three titles that make people open your emails

9 February 2024 / All Posts, Effective Communication, Email Communication

Here are three tactics that ensure your emails get seen and opened. I'll show you the common subject heading traps and how to avoid them.

Why Do Boneheads Get Bonuses? – How To Share Your Wins Without Looking Smug

15 December 2023 / All Posts, Effective Communication, Email Communication, Influencing and Persuasion

Why did that idiot get a pay rise? What is it about some people that helps them to prosper when other people have been putting the work in? Read here to find out what they're doing that you may need to...

How to P*** People off in Emails

29 September 2023 / All Posts, Effective Communication, Email Communication

You know what annoys you with email style. But how do you know you're not annoying someone with yours? Avoid these mistakes and get the tone of voice right.

Three Small Ways to Write Emails that People Act Upon

15 August 2023 / All Posts, Effective Communication, Email Communication

If you want people to reply to your emails quickly then use these pointers to have your emails opened and actioned.

The 5 behaviours that could give you the recognition your deserve

7 November 2021 / All Posts, Email Communication, Influencing and Persuasion

Ready for more at work but you're not getting it? Along with your competence, these 5 behaviours are more likely to gain you recognition.

Avoid this word when asking questions

18 October 2021 / All Posts, Effective Communication, Email Communication, Influencing and Persuasion, Productive Meetings

This question word is so easy to use, yet can raise defenses. Find out the reason to avoid this word and what to use instead.

Do this to get people to act on your email requests

11 January 2021 / All Posts, Effective Communication, Email Communication

Have you ever sent an email with a query or request that's completely ignored in the reply?This happens so much ...

Do this to avoid dropping email bombs! (Also for difficult face to face conversations)

9 January 2021 / All Posts, Effective Communication, Email Communication

Have you ever sent what you thought was a fairly innocent email only to receive an unwarranted harsh response? Maybe ...