This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
How to form rapport with others before you even speak
Forming connections in business relationships can seem like hard work, especially when the client, prospect or colleague is so different ...
Your Emails Just Kill Me!
How direct can you be when you message and email others? Here's a scale you can use and some guidelines so you don't unintintentionally upset others.
How To Ensure You Get Feedback That Is Actually Helpful (And Not Morale-Battering)
Take control of feedback from leaders for more positive and constructive outcomes from workplace conversations.
Three titles that make people open your emails
Here are three tactics that ensure your emails get seen and opened. I'll show you the common subject heading traps and how to avoid them.
Why Do Boneheads Get Bonuses? – How To Share Your Wins Without Looking Smug
Why did that idiot get a pay rise? What is it about some people that helps them to prosper when other people have been putting the work in? Read here to find out what they're doing that you may need to...
Does This Make Steam Come Out Of Your Ears? – How To Improve Your Email Communications
Email rage and how to stop it.
How to P*** People off in Emails
You know what annoys you with email style. But how do you know you're not annoying someone with yours? Avoid these mistakes and get the tone of voice right.
Three Small Ways to Write Emails that People Act Upon
If you want people to reply to your emails quickly then use these pointers to have your emails opened and actioned.
The 5 behaviours that could give you the recognition your deserve
Ready for more at work but you're not getting it? Along with your competence, these 5 behaviours are more likely to gain you recognition.
Avoid this word when asking questions
This question word is so easy to use, yet can raise defenses. Find out the reason to avoid this word and what to use instead.