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Words That Flick The Turn Off Switch
During meetings, whether they’re one-to-one or group gatherings, there are certain words or phrases that make you want to switch ...
How To Change People’s Minds
Facing resistance in the workplace can be challenging and frustrating. Let’s look at this example:“These conversations are driving me nuts,” ...
Don’t Get Ignored At Meetings: Do This.
Communication skills training is all about discovering how to deal with everyday situations that we all face and trying to ...
Assertiveness Skills are Bullsh!t – here’s why
Assertiveness skills are often seen as the remedy to many communication problems. Sometimes assertiveness can work against you and here's why.
Be a parrot: the value of repeating the darned obvious
Using this simple communication technique helps to gain trust and connection in the most unexpected way: backed by science!
The Power of Connection: how communication skills can open doors in your career
The only thing certain about change is change itself. Meet Geoff and Kira who used their communication skills to create opportunities.
A simple structure for Business or Tech Stories
Need to tell a business or tech story but don't know how to structure it? Here's a simple way to put your story together with prompts.
How to be assertive without saying ‘no’
It tasks are raining down on you, there's an alternative to saying 'no', that may be easier and more effective in getting what you want.
How to make small talk
Many people hate small talk. It feels contrived and awkward. Here's how to do it in specific work contexts so it feels more comfortable.
How (and where) your small talk can make a big difference
Small talk can feel like a waste of time. Why bother with social chit-chat? What does it achieve? This post tells you about the vital role it plays in all sorts of situations from negotiations to job interviews.