Tips ‘n’ Tools

How to make small talk

8 August 2022 / All Posts, Effective Communication, Influencing and Persuasion

Many people hate small talk. It feels contrived and awkward. Here's how to do it in specific work contexts so it feels more comfortable.

How (and where) your small talk can make a big difference

7 August 2022 / All Posts, Effective Communication, Influencing and Persuasion, Job Interviews, Productive Meetings

Small talk can feel like a waste of time. Why bother with social chit-chat? What does it achieve? This post tells you about the vital role it plays in all sorts of situations from negotiations to job interviews.

The unexpected benefit of asking advice

12 June 2022 / All Posts, Effective Communication, Influencing and Persuasion

Asking advice has the most unexpected advantages in networking and influencing others. Read this to discover exactly what they are.

7 ways to build trust and increase collaboration at work

6 June 2022 / All Posts, Influencing and Persuasion

Making others feel valued will help you gain collaboration and trust. Here's how to do it sincerely and in a way that builds trust.

How to make your point spontaneously

18 May 2022 / All Posts, Effective Communication, Influencing and Persuasion, Productive Meetings

Knowing how to make a point spontaneously can be hard. Here's how to give yourself time before you respond.

How to deal with virtual presentations when you can’t see each other

14 February 2022 / All Posts, Effective Communication, Influencing and Persuasion, Presentations, Productive Meetings

Cameras are off either for you or your audience in a virtual presentation. Here's how to make them more engaging, regardless of who can't see whom.

Amplify your credibility with this technique

14 December 2021 / All Posts, Effective Communication, Influencing and Persuasion, Presentations

Use this quick narrative structure to prove your credibility or that of your service or product. No need for plot lines or protagonists.

6 story themes that win pitches

9 November 2021 / All Posts, Effective Communication, Influencing and Persuasion, Presentations

Storytelling is crucial in pitches. Here are 6 proven themes that drastically improve your chances of winning funding.

The 5 behaviours that could give you the recognition your deserve

7 November 2021 / All Posts, Email Communication, Influencing and Persuasion

Ready for more at work but you're not getting it? Along with your competence, these 5 behaviours are more likely to gain you recognition.

The 7 components of trust – and where relationships often break down

24 October 2021 / All Posts, Effective Communication, Influencing and Persuasion, Team Building

Did you know that lack of trust is the reason why most people end their relationships? Think back now: a marriage, ...