Beyond the Details: Why Abstract Messaging Matters in Strategic Communication
Abstract language has distinct advantages when expressing vision and strategy. In fact, it's more likely to gain you investment. Discover how to use it here.
The Power of Precision: Why Vague Language Fails and Concrete Words Win
Crappy customer service is one of life's most common complaints. This communication skill strengthens trust with both internal and external customers.
How to Structure an Off-the-Cuff Response: Clear Communication Without Rambling
Being able to make your point succinctly is a leadership skill that you can develop. Here are three frameworks to do that - and a one-pager to help you apply them.
Read the Virtual Room – and knowing how to engage with it
Virtual presentations are usually characterised by a dense slide onslaught or one-way conversation. Here's how to keep them engaging and purposeful.
The Art of Dealing with Subtle Snipes and Baseless Accusations
Deal with unfounded accusations or passive aggression with grace: no more feeling 'trapped' or bombarded.
How to use gesture when you present – and speak to sound confident (even when you’re not)
Learn when and how to move and sound to seem more confident: even when you're not.
How to form rapport with others before you even speak
This technique of building rapport at work or socially - before you even speak - is scientifically proven to work. Here's how to do it.
Sell with Subtlety: The Ambivert’s Guide to Persuasion
Need to get others to buy into your ideas? These 13 phrases will increase your persuasiveness.
How talking to yourself can boost confidence and clarity
Talking to yourself effectively can boost clarity and confidence. Here's how to do it (and what to avoid).
Muddy to Motivating: 5 ways to Elevate your Presentations
Here are 5 ways to make your presentations more direct and compelling as well as easier to follow.