Unlocking the Art of Conversational Flow
Questions are vital in improving bonds. Here's the E.V.O.K.E. model of questions to unearth customer requirements as much as social affinity.
How to avoid too much detail in a presentation – and still give them what matters
Everything seems important when it's your content in a presentation. Here's how to filter out the detail so you give your audience what they need.
How To Find Influential People When Your Network Is Limited
Your business networking skills are severely put to the test when you’re trying to change the status quo, corral a...
Navigating Emotions at Work – A Practical Guide
If your emotions are stifling you, it's difficult to use your communication skills effectively. This is a guide to help you balance your emotions with your professional life.
Your Emails Just Kill Me!
How direct can you be when you message and email others? Here's a scale you can use and some guidelines so you don't unintintentionally upset others.
Syncing Strategies: What to Do When You Have a Priority Clash with Leaders
A core part of influencing skills is to be able to gain buy-in from above as well as to influence your own team and peers. Find out how to synch up your priorities.
Amplify Your Credibility With This Technique
Use this quick narrative structure to prove your credibility or that of your service or product. No need for plot lines or protagonists.
Why Senior Managers Are Not Buying Into Your Ideas
Getting Senior Managers to buy into an idea may seem easier for some than for others. Here's why and what to do about it.
Why You Need To Say ‘No’ To Your Manager Or Senior Leader
Saying 'no' to your managers and leaders - and clients - is something they may well thank you for. Here are 5 reasons to challenge authority.
How To Listen To Solve Problems
Problems often aren't solved is because we're listening actively. Here's an easy way to ensure that you're listening to crush challenges.