Analogies – A Tiny Engine For Deep Understanding
You're missing a key tactic in communicating your message effectively if you're not using analogies. Here are 5 reasons to include them.
How To Say “You Messed Up” – Without Actually Saying It
It's their fault but they're blaming you. Here's how to deal with that - whether it's your boss, colleague or client who's pointing the finger.
99% Of Presenters Don’t Use This – But You Can’t Get Action Without It
In the art of influence, defining the key message the mind-emotion combo that seals the deal. If you want action, get this right when speaking to others.
How to tell others what you do
Don't bore or confuse people when they ask you what you do. Discover here how to incite their curiosity and find your people.
The Hat-Trick: Using the Six Hats to Hack Thinking Ruts
This is a surprisingly fun way to prompt mental flexibility for dialogues or your own thinking ruts. Get out of cognitive autopilot.
Not Every ‘Yes’ Is A Boundary Fail
Sometimes say 'no' feels wrong but 'yes' doesn't feel comfortable either. Here's how to stress-test your 'yes'.
Beyond the Details: Why Abstract Messaging Matters in Strategic Communication
Abstract language has distinct advantages when expressing vision and strategy. In fact, it's more likely to gain you investment. Discover how to use it here.
The Power of Precision: Why Vague Language Fails and Concrete Words Win
Crappy customer service is one of life's most common complaints. This communication skill strengthens trust with both internal and external customers.
How to Structure an Off-the-Cuff Response: Clear Communication Without Rambling
Being able to make your point succinctly is a leadership skill that you can develop. Here are three frameworks to do that - and a one-pager to help you apply them.
Read the Virtual Room – and knowing how to engage with it
Virtual presentations are usually characterised by a dense slide onslaught or one-way conversation. Here's how to keep them engaging and purposeful.