How to Give a Project Update That Makes You Look Good (Even When Everything’s Gone Wrong)
The short answer for a decent update: open with one line of context, then use the Action-Obstacle-Overcome structure. Say what...
The Power of a Punchy Update
A punchy update can build trust with colleagues, leaders and clients. But here are the 5 most common mistakes that undermine your credibility.
Psychological Reactance: Why Telling People What To Do Backfires
Telling people what to do can backfire. It often generates at least a silent non-action. Sometimes the pushback is more vocal. Here's the science behind such resistance and how to overcome it.
Six Reasons They Won’t Do As You Ask
Learn to diagnose the real reason a team member resisting a request - and what to do about each one, before assuming it's simple defiance.
Why You’re Losing Control of the Conversation (And How to Get It Back)
Meetings go off the rails when people jump to solutions too fast. Discover the 4-stage Problem–Impact–Solution–Action sequence to keep conversations on track.
Technical Experts Who Can’t Get Heard: The 4 Communication Patterns Holding Them Back
Engineers, pharma consultants and technical professionals are losing influence at work. This isn’t down to a lack of knowledge but how they communicate it. Here are the four patterns holding them back.
The Parrot Technique: A Simple Communication Tool to Connect, Challenge and Build Trust at Work
Using this simple communication technique helps gain trust, build connection and handle challenges - backed by science!
How You Learn Is How You Communicate: The Overlooked Skill Every Professional Needs
Your preferred communication style has an impact on how you learn. Find out how and discover your own preferences -and how to adapt.
When You Think The Audience Knows More Than You: How To Stay In Control
You've been asked to present but they all seem like experts. If you're afraid of being 'found out' to be the lesser specialist, this is for you.
Why Asking For Advice Makes You More Persuasive
Asking advice has the most unexpected advantages in networking and influencing others. Read this to discover exactly what they are.