How To Listen To Solve Problems
Problems often aren't solved is because we're listening actively. Here's an easy way to ensure that you're listening to crush challenges.
17 Questions To Break The Ice When You Network
A key element of networking skills and conversation skills is asking questions. But which ones? Here are 17 to get the chat going.
7 Reasons Communication Goes Wrong and What To Do About Them
For specialists in Tech specifically, here are the seven common reasons why communication goes wrong and how to put them right.
Why Do Boneheads Get Bonuses? – How To Share Your Wins Without Looking Smug
Why did that idiot get a pay rise? What is it about some people that helps them to prosper when other people have been putting the work in? Read here to find out what they're doing that you may need to...
5 Reasons To Avoid Promotion – And How To Get Over Them
As you stare into the screen and bite your lip on your first day in this new role, you suddenly become aware of five good reasons that you should have said ‘no’ to the offer of a step up.
Does This Make Steam Come Out Of Your Ears? – How To Improve Your Email Communications
Email rage and how to stop it.
Give Them A Wallop: What To Do When You’re Cut Short In Your Prime
You've been asked to give a presentation to the Board, but they've cut you off and asked you to spit out your message as quickly as possible. Here's how to do it, without losing impact.
When Advice is Not the Answer
Giving advice when it's not wanted is a sure way to get someone to ignore you. Read this to learn when and how to give it so that others listen.
How to P*** People off in Emails
You know what annoys you with email style. But how do you know you're not annoying someone with yours? Avoid these mistakes and get the tone of voice right.
How To Change The Behaviour Of Others (Without Them Realising)
Need to manage challenging behaviour. Use this technique to encourage others to solution-driven thinking and take the push and shove out of behavioural change.