Four ways to say “I’m not doing that” – that don’t get you fired.

6 February 2023 / All Posts, Effective Communication

It's not a given that you say 'yes' to everything: even from those in Management. In fact, it's vital you're not on 'auto-yes'. Here's how to protect your time so you can give your best.

A simple structure for Business or Tech Stories

30 January 2023 / All Posts, Effective Communication, Featured, Influencing and Persuasion, Presentations, Storytelling

Need to tell a business or tech story but don't know how to structure it? Here's a simple way to put your story together with prompts.

Here’s why your audience is zoning out

16 January 2023 / All Posts, Effective Communication, Presentations, Productive Meetings

Sometimes remote presentations fall as flat as a pancake. To reduce the risk of yours missing the mark, here are 6 reasons why they commonly fail.

How to be assertive without saying ‘no’

8 January 2023 / All Posts, Effective Communication, Influencing and Persuasion

It tasks are raining down on you, there's an alternative to saying 'no', that may be easier and more effective in getting what you want.

How to get your message through to mixed audiences

21 November 2022 / All Posts, Effective Communication, Featured, Presentations, Productive Meetings

More often than not you'll be presenting to a mixed audience. So how do you keep all of them satisfied? Read this to find out how.

How to get useful feedback at the end of your presentation (instead of blank stares)

21 November 2022 / All Posts, Effective Communication, Featured, Presentations, Productive Meetings

This guide explains three ways you can collate constructive feedback on your proposals and presentations - before they've left the meeting.

How to deal with phone snubbing at work

16 October 2022 / All Posts, Effective Communication, Featured, Productive Meetings

If people are picking up their phones when you're talking to them, here's how to deal with it.

How to make small talk

8 August 2022 / All Posts, Effective Communication, Influencing and Persuasion

Many people hate small talk. It feels contrived and awkward. Here's how to do it in specific work contexts so it feels more comfortable.

How (and where) your small talk can make a big difference

7 August 2022 / All Posts, Effective Communication, Featured, Influencing and Persuasion, Job Interviews, Productive Meetings

Small talk can feel like a waste of time. Why bother with social chit-chat? What does it achieve? This post tells you about the vital role it plays in all sorts of situations from negotiations to job interviews.

Beyond Flattery: The Value of Genuine Appreciation in Influence

6 June 2022 / All Posts, Influencing and Persuasion

Making others feel valued will help you gain collaboration and trust. Here's how to do it sincerely and in a way that builds trust.

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