How (and where) your small talk can make a big difference
Small talk can feel like a waste of time. Why bother with social chit-chat? What does it achieve? This post tells you about the vital role it plays in all sorts of situations from negotiations to job interviews.
Beyond Flattery: The Value of Genuine Appreciation in Influence
Making others feel valued will help you gain collaboration and trust. Here's how to do it sincerely and in a way that builds trust.
How to make your point spontaneously
Knowing how to make a point spontaneously can be hard. Here's how to give yourself time before you respond.
How to deal with virtual presentations when you can’t see each other
%%excerpt%% Here's how to make remote presentations more engaging, whether the cameras are on or off.
How to introduce yourself in a presentation
How do you tell people who you are in a presentation? This guide shows you what to include when you introduce yourself.
6 story themes that win pitches
Storytelling is crucial in pitches. Here are 6 proven themes that drastically improve your chances of winning funding.
The 5 behaviours that could give you the recognition your deserve
Ready for more at work but you're not getting it? Along with your competence, these 5 behaviours are more likely to gain you recognition.
The 7 components of trust – and where relationships often break down
Did you know that lack of trust is the reason why most people end their relationships? Think back now: a...
What a hostage negotiator taught me about rapport
Whether you want to upgrade an air ticket, deal with an irate customer or engage a colleague who seems uncollaborative...
This is why your young team aren’t feeding back to you
You have an idea and share it with your young team members. As you speak, their body language sheds no clues as to how they feel.