Tips ‘n’ Tools
How to get comfortable with silence
Silence adds power to your communication but people avoid it because a pause can feel soooo long. Here's how to feel comfortable with silence.
11 reasons to pause when speaking
Pause is one of the most underused but most powerful tools in conversations, negotiations and presenting. Here are 11 reasons for using them more.
The 3 most annoying vocal mannerisms
Is what you say more important than how you say it? In this article here, I revealed that answer but...
How to kill a story
I witnessed a murder. Thankfully, no-one was killed. It was the evening of the first day of my two-day Presentation...
3 ways to handle presentation anxiety and nerves
Presentation nerves affect the best of them. Here are three ways to control anxiety before you present. They're quick and effective.
How to control presentation nerves – with the technique that snipers use
When I was about 16, I recall my cousin declaring, with great concern, that she had nothing to worry about. ...
How to get your speech clearer (plus FREE download)
Get your tongue in a twist when you speak? Sound a little limp and lacking in conviction? If you know...
Do this to get people to act on your email requests
Have you ever sent an email with a query or request that's completely ignored in the reply? This happens so...
Do this to avoid dropping email bombs! (Also for difficult face to face conversations)
Have you ever sent what you thought was a fairly innocent email only to receive an unwarranted harsh response? Maybe...