9 weak words and crass cliches to avoid when you present
"For me, words are a form of action, capable of influencing change. Their articulation represents a complete, lived experience." —Ingrid...
5 verbal techniques to keep your audience hanging onto your every word
As tech becomes more integrated with business, soft skills such as presenting to non-technical audiences have become crucial. According to...
7 quick ways to build trust when you network
The currency of networking is not greed but generosity. Keith Ferrazzi, ‘Never Eat Alone’ The rule of reciprocity If...
Why you should be complimenting more at work
When I was working at a college, my line manager, Keren, would request that I do various pointless administrative tasks....
How to give an update where you come out shining (even if there’s been a ton of challenges)
"So where are you with the Beckham project?" asks your CEO. You're handed a microphone as you silently try to...
How to deal with those vague emails
If someone sends you a vague, unspecific email, we tend to just let it rot in the inbox. While that’s...
Is being too ‘nice’ hijacking your time?
The steam's coming off the keyboard as you try to chuck out email, write proposals, check your diary and edit...
How to tell a story
“…the world needs your story because the world needs your voice.” Kerry Washington Want to persuade someone, sell a product,...
What Product Managers can learn from Actors
Last year, I did a podcast related to my article in Mind the Product, Oh the Drama! What Product Managers Can...
The Accidental Manager
Today’s complex business environment deserves better than ‘the accidental manager’ Whilst attending a recent module on my MBA course, Frankie...