This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
Tips ‘n’ Tools
What active listening really means
There are times when you think you're better off talking to a brick wall and times when...actually you are e.g. ...
How to deliver messages on behalf of others (and avoid being sniped at)
There you are, delivering a message on behalf of your line manager to another and as you're relaying the information, ...
Let me tell you a story!
How to Spin a Good Yarn Ever tried to get someone to change their beliefs or behaviour? Often, the more ...
2 little known verbal techniques to gain attention and keep it
Finding it hard to grab attention and keep it throughout a presentation? Do you need to be more persuasive?If so, ...