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Tips ‘n’ Tools
When Advice is Not the Answer
Giving advice when it's not wanted is a sure way to get someone to ignore you. Read this to learn when and how to give it so that others listen.
How to P*** People off in Emails
You know what annoys you with email style. But how do you know you're not annoying someone with yours? Avoid these mistakes and get the tone of voice right.
How To Change The Behaviour Of Others (Without Them Realising)
Need to manage challenging behaviour. Use this technique to encourage others to solution-driven thinking and take the push and shove out of behavioural change.
Words That Flick The Turn Off Switch
There are some words and phrases that will make your eyes roll. To ensure you're not having the same effect, avoid the language here.
18 Actions To Optimise your Virtual Meetings
Want to make sure your virtual meetings are a good use of everyone's time? Then make sure you're applying these tips.
Do You Leak When You Speak?
You *think* you're speaking with conviction but your body language is tripping you up. Here's how.
How To Change People’s Minds
Overcome opposition and change peoples' minds at works. Read to see how...
9 ways to keep your people motivated during change
Uncertaintly and disruption to the 'way we do things round here' can cause all sorts of challenges. Here's how to deal with those during big-impact change.
Don’t Get Ignored At Meetings: Do This.
Don't get ignored at meetings. Learn what makes the difference between not being able to grab people's attention and gaining it.
Three Small Ways to Write Emails that People Act Upon
If you want people to reply to your emails quickly then use these pointers to have your emails opened and actioned.