Why Asking For Advice Makes You More Persuasive
Asking advice has the most unexpected advantages in networking and influencing others. Read this to discover exactly what they are.
The Spice Rack™: How to Engage Your Audience
Whether you’re presenting online or in person, the problem is the same: engagement drops faster than your Wi‑Fi on a...
How To Say “You Messed Up” – Without Actually Saying It
It's their fault but they're blaming you. Here's how to deal with that - whether it's your boss, colleague or client who's pointing the finger.
How to tell others what you do
Don't bore or confuse people when they ask you what you do. Discover here how to incite their curiosity and find your people.
The Power of Precision: Why Vague Language Fails and Concrete Words Win
Crappy customer service is one of life's most common complaints. This communication skill strengthens trust with both internal and external customers.
How to Structure an Off-the-Cuff Response: Clear Communication Without Rambling
Being able to make your point succinctly is a leadership skill that you can develop. Here are three frameworks to do that - and a one-pager to help you apply them.
Get Over It: Knocking Down The Barriers to Influence
What's stopping you from being effective at influencing others? That'll probably be due to at least one of these six barriers.
The Art of Dealing with Subtle Snipes and Baseless Accusations
Deal with unfounded accusations or passive aggression with grace: no more feeling 'trapped' or bombarded.
How to form rapport with others before you even speak
This technique of building rapport at work or socially - before you even speak - is scientifically proven to work. Here's how to do it.
Tensing Up: How Speaking In The Now Increases Persuasion
Convincing others that you can do something that you haven't done for a while - maybe many years ago -...