The Art of the Virtual U‑Turn: How to Help People Reconsider Without Resistance
You want someone to reverse a decision? This is what most people default to and what to use instead: a key skill in persuasion.
Three Short Talks That Stop the Waffle and Start the Influence
Here are three stuctures to make your presenting skills sharp, especially as as Senior Leader. No more padding, or missing the mark for Board Briefings, Inspirational Talks and Proposals.
Escape the Drama: The Psychology of Difficult Conversations at Work
If you're trapped in challenging interpersonal interactions, you're probably in the Drama Triangle. Discover what it is and how to get out of it.
How To Create An Effective Analogy – In Four Steps
Simplifying the complex is a necessity in communication. If you’re caught up in a conversation with a colleague or presenting...
Analogies – A Tiny Engine For Deep Understanding
You're missing a key tactic in communicating your message effectively if you're not using analogies. Here are 5 reasons to include them.
How To Drive Home Key Messages When You Present – without sounding like a broken record
Your presentation won't land unless you bang your key message home. Here's how to do it without sounding like a broken record.
Invoking Identity to Influence Others: are they who they say they are?
Who we are and how we act is less important than who we think we are and how we act. Here's how to use identity to persuade and influence others.
Get Over It: Knocking Down The Barriers to Influence
What's stopping you from being effective at influencing others? That'll probably be due to at least one of these six barriers.
The Art of Dealing with Subtle Snipes and Baseless Accusations
Deal with unfounded accusations or passive aggression with grace: no more feeling 'trapped' or bombarded.
How to form rapport with others before you even speak
This technique of building rapport at work or socially - before you even speak - is scientifically proven to work. Here's how to do it.