What Product Managers can learn from Actors

10 March 2019 / All Posts, Body Language, Creative Problem Solving, Effective Communication, Email Communication

Last year, I did a podcast related to my article in Mind the Product, Oh the Drama! What Product Managers Can...

The Accidental Manager

5 March 2018 / All Posts, Effective Communication

Today’s complex business environment deserves better than ‘the accidental manager’ Whilst attending a recent module on my MBA course, Frankie...

How to deal with difficult questions

15 January 2018 / All Posts, Effective Communication, Presentations

You've finished your presentation and now the questions are rolling in. It's like verbal dodge ball and it's got you...

Do you make these 9 common management mistakes?

28 March 2016 / All Posts, Effective Communication, Featured, Team Building

There are many ways managers mess up. Here are 9 very common ones you may well recognise.

The incredible science behind stories

16 May 2015 / All Posts, Effective Communication, Featured, Influencing and Persuasion, Presentations, Storytelling

Wondering why or how to use stories in Business and Tech that feels uncontived? I share 7 reasons to use them, guiding you on where to apply them and how to structure them in this post.

One of the main reasons for couples to row – and for workplace tiffs

16 November 2014 / All Posts, Body Language, Effective Communication, Featured

Such is my influence that in the following video, I've managed to rope in Clark Gable - who's not even with us anymore. All for one purpose: to reveal the reason for couples arguing and workplace tiffs.

‘It is what it is’ and other meaningless palliatives

2 November 2014 / All Posts, Effective Communication, Influencing and Persuasion, Presentations

How to persuade people that change is good when they've got used to mediocrity, struggle and drudge.

Speech, the Greatest Barrier to Communication

11 March 2014 / All Posts, Effective Communication

With our ability for speech, we've developed the ability to blur the line between conversation and noise. When speech isn't telling us so much, what can we do about it?

Is your language holding you back?

2 February 2012 / All Posts, Effective Communication, Influencing and Persuasion

A few years ago, I was coaching a senior Banker in creative thinking.  I had some music on my laptop...

10 ways to keep ideas flowing

22 December 2011 / All Posts, Creative Problem Solving, Effective Communication

Brainstorming conversations can topple into idea-crushing ones.  It's easy to hear yourself saying, "No, I don't like that idea.  I've...

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