How to deal with difficult questions
You've finished your presentation and now the questions are rolling in. It's like verbal dodge ball and it's got you...
Do you make these 9 common management mistakes?
There are many ways managers mess up. Here are 9 very common ones you may well recognise.
The incredible science behind stories
Wondering why or how to use stories in Business and Tech that feels uncontived? I share 7 reasons to use them, guiding you on where to apply them and how to structure them in this post.
One of the main reasons for couples to row – and for workplace tiffs
Such is my influence that in the following video, I've managed to rope in Clark Gable - who's not even with us anymore. All for one purpose: to reveal the reason for couples arguing and workplace tiffs.
‘It is what it is’ and other meaningless palliatives
How to persuade people that change is good when they've got used to mediocrity, struggle and drudge.
Speech, the Greatest Barrier to Communication
With our ability for speech, we've developed the ability to blur the line between conversation and noise. When speech isn't telling us so much, what can we do about it?
Is your language holding you back?
A few years ago, I was coaching a senior Banker in creative thinking. I had some music on my laptop...
10 ways to keep ideas flowing
Brainstorming conversations can topple into idea-crushing ones. It's easy to hear yourself saying, "No, I don't like that idea. I've...
What active listening really means
There are times when you think you're better off talking to a brick wall and times when...actually you are e.g....
How to deliver messages on behalf of others (and avoid being sniped at)
There you are, delivering a message on behalf of your line manager to another and as you're relaying the information,...