Is being too ‘nice’ hijacking your time?

2 April 2019 / All Posts, Effective Communication

The steam's coming off the keyboard as you try to chuck out email, write proposals, check your diary and edit...

How to tell a story

26 March 2019 / All Posts, Effective Communication, Featured, Influencing and Persuasion, Presentations, Productive Meetings, Storytelling

“…the world needs your story because the world needs your voice.” Kerry Washington Want to persuade someone, sell a product,...

What Product Managers can learn from Actors

10 March 2019 / All Posts, Body Language, Creative Problem Solving, Effective Communication, Email Communication

Last year, I did a podcast related to my article in Mind the Product, Oh the Drama! What Product Managers Can...

The Accidental Manager

5 March 2018 / All Posts, Effective Communication

Today’s complex business environment deserves better than ‘the accidental manager’ Whilst attending a recent module on my MBA course, Frankie...

How to deal with difficult questions

15 January 2018 / All Posts, Effective Communication, Presentations

You've finished your presentation and now the questions are rolling in. It's like verbal dodge ball and it's got you...

Do you make these 9 common management mistakes?

28 March 2016 / All Posts, Effective Communication, Featured, Team Building

There are many ways managers mess up. Here are 9 very common ones you may well recognise.

The 3 Communication Pitfalls for Technical Experts

28 June 2015 / All Posts, Effective Communication, Featured

Some time ago, I walked into a client's office to ask who the new CTO was:  all I could see...

The incredible science behind stories

16 May 2015 / All Posts, Effective Communication, Featured, Influencing and Persuasion, Presentations, Storytelling

Wondering why or how to use stories in Business and Tech that feels uncontived? I share 7 reasons to use them, guiding you on where to apply them and how to structure them in this post.

One of the main reasons for couples to row – and for workplace tiffs

16 November 2014 / All Posts, Body Language, Effective Communication, Featured

Such is my influence that in the following video, I've managed to rope in Clark Gable - who's not even with us anymore. All for one purpose: to reveal the reason for couples arguing and workplace tiffs.

‘It is what it is’ and other meaningless palliatives

2 November 2014 / All Posts, Effective Communication, Influencing and Persuasion, Presentations

How to persuade people that change is good when they've got used to mediocrity, struggle and drudge.

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