Do this to avoid dropping email bombs! (Also for difficult face to face conversations)
Have you ever sent what you thought was a fairly innocent email only to receive an unwarranted harsh response? Maybe...
How to get others to do what they say they’re going to do
You tell someone to do something, and you think they've consented. Maybe they have. However, consent doesn't mean it's actually...
The one word you need to be using MUCH MORE on remote calls
Online meetings aren't made for maximum engagement and usually they're missing a trick. This 'trick' is the simplest of ways...
How to get your emails opened and read
Waiting for a response to your emails? They're probably not even being opened. Discover the three headings that will massively...
15 ways you’re undermining your credibility
Do you find yourself being passed over and ignored? You could be making one of these 15 mistakes affecting your influence skills.
How to speak up without being thrown out
There's so much talk about authenticity at work but the reality is that in many corners of the business -...
6 ways to make people do stuff
Motivation is as slippery as an eel. One day you're fizzing with energy to do your expenses, next day, it...
How many people does it take for a productive meeting?
There are often too many people to make meetings productive. Here's how to avoid managing people to get something done, and actually get something done.
7 ways to hook your audience when presenting online
Guilty! I admit it. I've logged into online presentations, turning off the camera and mic. All very convenient as this...
The painful way to open online meetings – and how to avoid it
It’s 2pm and some of your workmates are at a project meeting in their pyjamas. One person has just been...