Tips ‘n’ Tools

How to ask for payment (when asking feels awkward)

9 February 2020 / Effective Communication, Email Communication

Simon had his own engineering business. He was owed around £30,000 by clients. This debt was now in its second...

How to get yourself in the right mindset before a difficult conversation

2 February 2020 / All Posts, Effective Communication

Which of these situations would be the most awkward for you? Breaking off an engagement; Asking a friend to pay...

How to slow down your speech when presenting (so it becomes second nature)

26 January 2020 / All Posts, Effective Communication, Influencing and Persuasion, Presentations

You're nervous. You take to the stage, clicker in hand. All eyes are on you as the room falls silent...

Setting goals is a waste of time without this….

19 January 2020 / All Posts

Got anything you want to achieve this year? Whenever people set goals, they tend to miss out on one crucial...

7 ways to boost your authority – without feeling like a fraud

6 January 2020 / All Posts, Body Language, Effective Communication, Influencing and Persuasion, Presentations

If you want to increase your presence and authority without sacrificing your personality, here are 7 ways to do it: boost your influence skills.

How to get rid of this common and irritating speech habit – transcript

15 December 2019 / All Posts, Effective Communication, Influencing and Persuasion, Presentations

"The problem with her is she's got such selective listening.  I mean this is a culture of entitlement and it's...

What to do when your mind blanks while presenting – transcript

2 December 2019 / Body Language, Effective Communication, Presentations

  Today I'm going to talk about a problem which has people absolutely petrified of repeating in a presentation and...

How to get down to business from the small talk

18 November 2019 / All Posts, Body Language, Effective Communication

You've come to get a contract negotiated or your employment terms agreed, yet you're sitting there discussing the joys of...

How to disagree with others and win them over

3 November 2019 / All Posts, Effective Communication, Featured, Influencing and Persuasion

Saying "you're wrong" is counter productive in influence. Here are 13 phrases to change peoples' minds so they genuninely buy into your thinking.

13 Unexpected Places that turn Networking into a Pleasure

21 October 2019 / All Posts, Effective Communication, Influencing and Persuasion

When a well known networking organisation told me not to return for flouting their rules, I was overjoyed.  So much...

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