6 Essential Communication Skills for Leaders
The majority of leading teams, departments and companies is not technical skill but the ability to communicate. Here are 6 essential communication skills for leaders - according to clients.
How to buy time before speaking
You're suddenly asked for your opinion, to give an update or deal with a challenging question. Here's how to buy time before you answer.
Four ways to say “I’m not doing that” – that don’t get you fired.
It's not a given that you say 'yes' to everything: even from those in Management. In fact, it's vital you're not on 'auto-yes'. Here's how to protect your time so you can give your best.
A simple structure for Business or Tech Stories
Need to tell a business or tech story but don't know how to structure it? Here's a simple way to put your story together with prompts.
Here’s why your audience is zoning out
Sometimes remote presentations fall as flat as a pancake. To reduce the risk of yours missing the mark, here are 6 reasons why they commonly fail.
How to be assertive without saying ‘no’
It tasks are raining down on you, there's an alternative to saying 'no', that may be easier and more effective in getting what you want.
How to get your message through to mixed audiences
More often than not you'll be presenting to a mixed audience. So how do you keep all of them satisfied? Read this to find out how.
How to get useful feedback at the end of your presentation (instead of blank stares)
This guide explains three ways you can collate constructive feedback on your proposals and presentations - before they've left the meeting.
How to deal with phone snubbing at work
If people are picking up their phones when you're talking to them, here's how to deal with it.
How to make small talk
Many people hate small talk. It feels contrived and awkward. Here's how to do it in specific work contexts so it feels more comfortable.