When to tell a personal story in a business context (without exposing yourself)

29 June 2021 / All Posts, Effective Communication, Influencing and Persuasion, Presentations

So you know that storytelling is one of the most effective ways to bring about behaviour change  and you know ...

How a lower voice will change your outcomes

20 June 2021 / All Posts, Effective Communication, Influencing and Persuasion

Have you ever heard anyone whose voice grates?  You want to switch them OFF regardless of what they're saying, like this, ...

How to get comfortable with silence

2 May 2021 / All Posts, Effective Communication, Influencing and Persuasion, Presentations

Silence adds power to your communication but people avoid it because a pause can feel soooo long. Here's how to feel comfortable with silence.

11 reasons to pause when speaking

26 April 2021 / All Posts, Email Communication, Influencing and Persuasion, Job Interviews, Presentations

Pause is one of the most underused but most powerful tools in conversations, negotiations and presenting. Here are 11 reasons for using them more.

The 3 most annoying vocal mannerisms

18 April 2021 / All Posts, Effective Communication, Job Interviews, Presentations

Is what you say more important than how you say it?In this article here, I revealed that answer but there's ...

How to kill a story

29 March 2021 / All Posts, Effective Communication, Influencing and Persuasion, Presentations

I witnessed a murder.  Thankfully, no-one was killed.It was the evening of the first day of my two-day Presentation workshop ...

Why you need to say ‘no’ to your manager or senior leaders

16 February 2021 / All Posts, Effective Communication

There's a pervasive myth that you don't question authority or say an outright 'no' to a manager or leader.  However, ...

How to get your speech clearer (plus FREE download)

7 February 2021 / All Posts, Effective Communication, Presentations

Get your tongue in a twist when you speak? Sound a little limp and lacking in conviction? If you know ...

Do this to avoid dropping email bombs! (Also for difficult face to face conversations)

9 January 2021 / All Posts, Effective Communication, Email Communication

Have you ever sent what you thought was a fairly innocent email only to receive an unwarranted harsh response? Maybe ...