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Do this to avoid dropping email bombs! (Also for difficult face to face conversations)
Have you ever sent what you thought was a fairly innocent email only to receive an unwarranted harsh response? Maybe ...
How to get your emails opened and read
Waiting for a response to your emails? They're probably not even being opened. Discover the three headings that will massively ...
How many people does it take for a productive meeting?
There are often too many people to make meetings productive. Here's how to avoid managing people to get something done, and actually get something done.
Why your communication tools are missing the mark (and how to fix it)
If you're finding it difficult to focus, it's no surprise. We're juggling with a range of apps, communication channels, domestic chores, ...
How to ask for payment (when asking feels awkward)
Simon had his own engineering business. He was owed around £30,000 by clients.This debt was now in its second year ...
How to form rapport with others before you even speak
Sometimes interactions can seem awkward. The other person may be guarded or seem aggressive.They say that in order to understand ...
How to deal with those vague emails
If someone sends you a vague, unspecific email, we tend to just let it rot in the inbox. While that’s ...
What Product Managers can learn from Actors
Last year, I did a podcast related to my article in Mind the Product, Oh the Drama! What Product Managers Can ...