Tips ‘n’ Tools

Is your language holding you back?

2 February 2012 / All Posts, Effective Communication, Influencing and Persuasion

A few years ago, I was coaching a senior Banker in creative thinking.  I had some music on my laptop...

10 ways to keep ideas flowing

22 December 2011 / All Posts, Creative Problem Solving, Effective Communication

Brainstorming conversations can topple into idea-crushing ones.  It's easy to hear yourself saying, "No, I don't like that idea.  I've...

Punchy Persuasion in a Tick!

25 November 2011 / All Posts, Influencing and Persuasion, Presentations

Persuading people directly can seem like a tricky ask. "I want you to do this because, well, it's a good...

What active listening really means

28 July 2011 / All Posts, Effective Communication, Influencing and Persuasion

There are times when you think you're better off talking to a brick wall and times when...actually you are e.g....

How to deliver messages on behalf of others (and avoid being sniped at)

29 June 2011 / All Posts, Effective Communication

There you are, delivering a message on behalf of your line manager to another and as you're relaying the information,...

Let me tell you a story!

8 February 2011 / All Posts, Effective Communication, Featured, Influencing and Persuasion, Storytelling

How to Spin a Good Yarn Ever tried to get someone to change their beliefs or behaviour?  Often, the more...

2 little known verbal techniques to gain attention and keep it

8 February 2011 / Effective Communication, Influencing and Persuasion

Finding it hard to grab attention and keep it throughout a presentation? Do you need to be more persuasive? If...

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