Why your communication tools are missing the mark (and how to fix it)

19 May 2020 / All Posts, Effective Communication, Email Communication

If you're finding it difficult to focus, it's no surprise. We're juggling with a range of apps, communication channels, domestic...

The 3 Communication Pitfalls for Technical Experts

28 June 2015 / All Posts, Effective Communication, Featured

Some time ago, I walked into a client's office to ask who the new CTO was:  all I could see...

The incredible science behind stories

16 May 2015 / All Posts, Effective Communication, Featured, Influencing and Persuasion, Presentations, Storytelling

Wondering why or how to use stories in Business and Tech that feels uncontived? I share 7 reasons to use them, guiding you on where to apply them and how to structure them in this post.

One of the main reasons for couples to row – and for workplace tiffs

16 November 2014 / All Posts, Body Language, Effective Communication, Featured

Such is my influence that in the following video, I've managed to rope in Clark Gable - who's not even with us anymore. All for one purpose: to reveal the reason for couples arguing and workplace tiffs.

A simple way to use visuals when presenting

26 May 2013 / All Posts, Featured, Presentations

How to use visuals to engage your audiences.

You don’t need your name. Here’s why.

6 December 2012 / All Posts, Presentations

'I can't remember names'    Speech developed long after body language and it is our non-verbal signals that enabled our...

Twelve Tips for Terrible Teams

20 July 2012 / All Posts, Team Building

I've put together for you Twelve Tips on How to Create Terrible Teams.  For those of you who think that...

How to deal with objections

13 March 2012 / All Posts, Influencing and Persuasion

Dealing with Objections What happens when someone raises an objection and you know there's a way round it...if only you...

10 ways to keep ideas flowing

22 December 2011 / All Posts, Creative Problem Solving, Effective Communication

Brainstorming conversations can topple into idea-crushing ones.  It's easy to hear yourself saying, "No, I don't like that idea.  I've...

What active listening really means

28 July 2011 / All Posts, Effective Communication, Influencing and Persuasion

There are times when you think you're better off talking to a brick wall and times when...actually you are e.g....

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