How to be assertive without saying ‘no’
It tasks are raining down on you, there's an alternative to saying 'no', that may be easier and more effective in getting what you want.
How this trick instantly turned Presentation Panic into Cool Composure
If you don't like how you feel when you present, here's how to change that in an instant.
How to get your message through to mixed audiences
More often than not you'll be presenting to a mixed audience. So how do you keep all of them satisfied? Read this to find out how.
How to get useful feedback at the end of your presentation (instead of blank stares)
This guide explains three ways you can collate constructive feedback on your proposals and presentations - before they've left the meeting.
How to deal with phone snubbing at work
If people are picking up their phones when you're talking to them, here's how to deal with it.
How to make small talk
Many people hate small talk. It feels contrived and awkward. Here's how to do it in specific work contexts so it feels more comfortable.
How (and where) your small talk can make a big difference
Small talk can feel like a waste of time. Why bother with social chit-chat? What does it achieve? This post tells you about the vital role it plays in all sorts of situations from negotiations to job interviews.
Beyond Flattery: The Value of Genuine Appreciation in Influence
Making others feel valued will help you gain collaboration and trust. Here's how to do it sincerely and in a way that builds trust.
How to make your point spontaneously
Knowing how to make a point spontaneously can be hard. Here's how to give yourself time before you respond.
How to sound natural when you’ve scripted the whole darn thing
Writing out a 'script' and sticking it on your screen won't do you any favours. So how can you use prompts without sounding scripted?