Tips ‘n’ Tools

Do this to avoid dropping email bombs! (Also for difficult face to face conversations)

9 January 2021 / All Posts, Effective Communication, Email Communication

Have you ever sent what you thought was a fairly innocent email only to receive an unwarranted harsh response? Maybe ...

How to adapt your behaviour across cultures

18 April 2015 / All Posts, Body Language, Effective Communication, Influencing and Persuasion, Presentations

You go on holiday to the quaint country of Kapistan and expect the locals to be friendly and warm on ...

Your Emails Just Kill Me!

17 January 2013 / All Posts, Effective Communication, Email Communication

'Hi Alex,You haven't given me the dates yet for when we're meeting. Let me know this week, please. Alison ...