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How to deal with objections
Dealing with Objections What happens when someone raises an objection and you know there's a way round it...if only you knew ...
Is your language holding you back?
A few years ago, I was coaching a senior Banker in creative thinking. I had some music on my laptop ...
10 ways to keep ideas flowing
Brainstorming conversations can topple into idea-crushing ones. It's easy to hear yourself saying, "No, I don't like that idea. I've ...
Punchy Persuasion in a Tick!
Persuading people directly can seem like a tricky ask."I want you to do this because, well, it's a good idea."Somehow ...
What active listening really means
There are times when you think you're better off talking to a brick wall and times when...actually you are e.g. ...
How to deliver messages on behalf of others (and avoid being sniped at)
There you are, delivering a message on behalf of your line manager to another and as you're relaying the information, ...
Let me tell you a story!
How to Spin a Good Yarn Ever tried to get someone to change their beliefs or behaviour? Often, the more ...