How to deliver messages on behalf of others (and avoid being sniped at)
There you are, delivering a message on behalf of your line manager to another and as you're relaying the information,...
Let me tell you a story!
How to Spin a Good Yarn Ever tried to get someone to change their beliefs or behaviour? Often, the more...
2 little known verbal techniques to gain attention and keep it
Finding it hard to grab attention and keep it throughout a presentation? Do you need to be more persuasive? If...