Tips ‘n’ Tools

How to get your message through to mixed audiences

21 November 2022 / All Posts, Effective Communication, Featured, Presentations, Productive Meetings

More often than not you'll be presenting to a mixed audience. So how do you keep all of them satisfied? Read this to find out how.

How to get useful feedback at the end of your presentation (instead of blank stares)

21 November 2022 / All Posts, Effective Communication, Featured, Presentations, Productive Meetings

This guide explains three ways you can collate constructive feedback on your proposals and presentations - before they've left the meeting.

How to make small talk

8 August 2022 / All Posts, Effective Communication, Influencing and Persuasion

Many people hate small talk. It feels contrived and awkward. Here's how to do it in specific work contexts so it feels more comfortable.

How (and where) your small talk can make a big difference

7 August 2022 / All Posts, Effective Communication, Influencing and Persuasion, Job Interviews, Productive Meetings

Small talk can feel like a waste of time. Why bother with social chit-chat? What does it achieve? This post tells you about the vital role it plays in all sorts of situations from negotiations to job interviews.

How to deal with virtual presentations when you can’t see each other

14 February 2022 / All Posts, Effective Communication, Influencing and Persuasion, Presentations, Productive Meetings

Cameras are off either for you or your audience in a virtual presentation. Here's how to make them more engaging, regardless of who can't see whom.

Avoid this word when asking questions

18 October 2021 / All Posts, Effective Communication, Email Communication, Influencing and Persuasion, Productive Meetings

This question word is so easy to use, yet can raise defenses. Find out the reason to avoid this word and what to use instead.

The Four Styles of Communication – which one are you?

13 September 2021 / All Posts, Body Language, Effective Communication, Influencing and Persuasion, Presentations

I was standing in her villa being screamed at, "You're meant to be making me feel good!" That was a slightly ...

How to get comfortable with silence

2 May 2021 / All Posts, Effective Communication, Influencing and Persuasion, Presentations

Silence adds power to your communication but people avoid it because a pause can feel soooo long. Here's how to feel comfortable with silence.

11 reasons to pause when speaking

26 April 2021 / All Posts, Email Communication, Influencing and Persuasion, Job Interviews, Presentations

Pause is one of the most underused but most powerful tools in conversations, negotiations and presenting. Here are 11 reasons for using them more.

Do this to get people to act on your email requests

11 January 2021 / All Posts, Effective Communication, Email Communication

Have you ever sent an email with a query or request that's completely ignored in the reply? This happens so much ...