How to Structure an Off-the-Cuff Response: Clear Communication Without Rambling
Being able to make your point succinctly is a leadership skill that you can develop. Here are three frameworks to do that - and a one-pager to help you apply them.
Unlocking the Art of Conversational Flow
Questions are vital in improving bonds. Here's the E.V.O.K.E. model of questions to unearth customer requirements as much as social affinity.
How To Ensure You Get Feedback That Is Actually Helpful (And Not Morale-Battering)
Take control of feedback from leaders for more positive and constructive outcomes from workplace conversations.
The 4 Power Positions And How To Use Them In A Meeting
Where you choose to sit not only shows your status, but alters your behaviour. If you want to increase your influence - whether you have authority or not - you can use one of the 4 Power Positions to up your game.
Don’t Get Ignored At Meetings: Do This.
Don't get ignored at meetings. Learn what makes the difference between not being able to grab people's attention and gaining it.
5 Ways To Make Your In-Person Meetings More Productive
Reach outcomes sooner with these tips to make your meetings more focused.
How this trick instantly turned Presentation Panic into Cool Composure
If you don't like how you feel when you present, here's how to change that in an instant.
How to get useful feedback at the end of your presentation (instead of blank stares)
This guide explains three ways you can collate constructive feedback on your proposals and presentations - before they've left the meeting.
How to deal with phone snubbing at work
If people are picking up their phones when you're talking to them, here's how to deal with it.
How to make your point spontaneously
Knowing how to make a point spontaneously can be hard. Here's how to give yourself time before you respond.