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Why Senior Managers Are Not Buying Into Your Ideas
Getting Senior Managers to buy into an idea may seem easier for some than for others. Here's why and what to do about it.
Why Do Boneheads Get Bonuses? – How To Share Your Wins Without Looking Smug
Why did that idiot get a pay rise? What is it about some people that helps them to prosper when other people have been putting the work in? Read here to find out what they're doing that you may need to...
How To Change People’s Minds
Overcome opposition and change peoples' minds at works. Read to see how...
Be a parrot: the value of repeating the darned obvious
Using this simple communication technique helps to gain trust and connection in the most unexpected way: backed by science!
Four ways to say “I’m not doing that” – that don’t get you fired.
It's not a given that you say 'yes' to everything: even from those in Management. In fact, it's vital you're not on 'auto-yes'. Here's how to protect your time so you can give your best.
How to be assertive without saying ‘no’
It tasks are raining down on you, there's an alternative to saying 'no', that may be easier and more effective in getting what you want.
How to make small talk
Many people hate small talk. It feels contrived and awkward. Here's how to do it in specific work contexts so it feels more comfortable.
Beyond Flattery: The Value of Genuine Appreciation in Influence
Making others feel valued will help you gain collaboration and trust. Here's how to do it sincerely and in a way that builds trust.
Avoid this word when asking questions
This question word is so easy to use, yet can raise defenses. Find out the reason to avoid this word and what to use instead.
What a hostage negotiator taught me about rapport
Whether you want to upgrade an air ticket, deal with an irate customer or engage a colleague who seems uncollaborative ...