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The Art of Dealing with Subtle Snipes and Baseless Accusations
Deal with unfounded accusations or passive aggression with grace: no more feeling 'trapped' or bombarded.
How to form rapport with others before you even speak
Forming connections in business relationships can seem like hard work, especially when the client, prospect or colleague is so different ...
Amplify Your Credibility With This Technique
Use this quick narrative structure to prove your credibility or that of your service or product. No need for plot lines or protagonists.
17 Questions To Break The Ice When You Network
A key element of networking skills and conversation skills is asking questions. But which ones? Here are 17 to get the chat going.
5 Reasons To Avoid Promotion – And How To Get Over Them
As you stare into the screen and bite your lip on your first day in this new role, you suddenly become aware of five good reasons that you should have said ‘no’ to the offer of a step up.
8 Ways To Get What You Want From Presentations
Here are several ways you can create opportunities to secure the outcome you need after a presentation: don't lose the moment!
Does This Make Steam Come Out Of Your Ears? – How To Improve Your Email Communications
Email rage and how to stop it.
Words That Flick The Turn Off Switch
There are some words and phrases that will make your eyes roll. To ensure you're not having the same effect, avoid the language here.
18 Actions To Optimise your Virtual Meetings
Want to make sure your virtual meetings are a good use of everyone's time? Then make sure you're applying these tips.
Do You Leak When You Speak?
You *think* you're speaking with conviction but your body language is tripping you up. Here's how.