The Rapid Influence Technique
Aaron, a senior systems analyst in a fast‑paced tech environment, is proactive and brimming with ideas. When he mentions one...
How to tell others what you do
Don't bore or confuse people when they ask you what you do. Discover here how to incite their curiosity and find your people.
How to Structure an Off-the-Cuff Response: Clear Communication Without Rambling
Being able to make your point succinctly is a leadership skill that you can develop. Here are three frameworks to do that - and a one-pager to help you apply them.
The Art of Dealing with Subtle Snipes and Baseless Accusations
Deal with unfounded accusations or passive aggression with grace: no more feeling 'trapped' or bombarded.
How to form rapport with others before you even speak
This technique of building rapport at work or socially - before you even speak - is scientifically proven to work. Here's how to do it.
Amplify Your Credibility With This Technique
Use this quick narrative structure to prove your credibility or that of your service or product. No need for plot lines or protagonists.
17 Questions To Break The Ice When You Network
A key element of networking skills and conversation skills is asking questions. But which ones? Here are 17 to get the chat going.
5 Reasons To Avoid Promotion – And How To Get Over Them
As you stare into the screen and bite your lip on your first day in this new role, you suddenly become aware of five good reasons that you should have said ‘no’ to the offer of a step up.
8 Ways To Get What You Want From Presentations
Here are several ways you can create opportunities to secure the outcome you need after a presentation: don't lose the moment!
Does This Make Steam Come Out Of Your Ears? – How To Improve Your Email Communications
Email rage and how to stop it.