How to buy time before speaking
You're suddenly asked for your opinion, to give an update or deal with a challenging question. Here's how to buy time before you answer.
How to be assertive without saying ‘no’
It tasks are raining down on you, there's an alternative to saying 'no', that may be easier and more effective in getting what you want.
How to get your message through to mixed audiences
More often than not you'll be presenting to a mixed audience. So how do you keep all of them satisfied? Read this to find out how.
How to deal with phone snubbing at work
If people are picking up their phones when you're talking to them, here's how to deal with it.
How to make small talk
Many people hate small talk. It feels contrived and awkward. Here's how to do it in specific work contexts so it feels more comfortable.
How (and where) your small talk can make a big difference
Small talk can feel like a waste of time. Why bother with social chit-chat? What does it achieve? This post tells you about the vital role it plays in all sorts of situations from negotiations to job interviews.
Beyond Flattery: The Value of Genuine Appreciation in Influence
Making others feel valued will help you gain collaboration and trust. Here's how to do it sincerely and in a way that builds trust.
How to deal with virtual presentations when you can’t see each other
%%excerpt%% Here's how to make remote presentations more engaging, whether the cameras are on or off.
How to introduce yourself in a presentation
How do you tell people who you are in a presentation? This guide shows you what to include when you introduce yourself.
The 7 components of trust – and where relationships often break down
Did you know that lack of trust is the reason why most people end their relationships? Think back now: a...