Navigating Emotions at Work – A Practical Guide

21 July 2024 / All Posts, Effective Communication

If your emotions are stifling you, it's difficult to use your communication skills effectively. This is a guide to help you balance your emotions with your professional life.

Your Emails Just Kill Me!

24 June 2024 / All Posts, Effective Communication, Email Communication

How direct can you be when you message and email others? Here's a scale you can use and some guidelines so you don't unintintentionally upset others.

Why You Need To Say ‘No’ To Your Manager Or Senior Leader

24 April 2024 / All Posts, Effective Communication

Saying 'no' to your managers and leaders - and clients - is something they may well thank you for. Here are 5 reasons to challenge authority.

How To Listen To Solve Problems

23 April 2024 / Effective Communication, Influencing and Persuasion

Problems often aren't solved is because we're listening actively. Here's an easy way to ensure that you're listening to crush challenges.

8 Ways To Get What You Want From Presentations

31 October 2023 / All Posts, Featured, Presentations

Here are several ways you can create opportunities to secure the outcome you need after a presentation: don't lose the moment!

Give Them A Wallop: What To Do When You’re Cut Short In Your Prime

11 October 2023 / All Posts, Effective Communication, Influencing and Persuasion, Presentations, Productive Meetings

You've been asked to give a presentation to the Board, but they've cut you off and asked you to spit out your message as quickly as possible. Here's how to do it, without losing impact.

When Advice is Not the Answer

1 October 2023 / All Posts, Effective Communication, Influencing and Persuasion

Giving advice when it's not wanted is a sure way to get someone to ignore you. Read this to learn when and how to give it so that others listen.

How To Change The Behaviour Of Others (Without Them Realising)

23 September 2023 / All Posts, Influencing and Persuasion

Need to manage challenging behaviour. Use this technique to encourage others to solution-driven thinking and take the push and shove out of behavioural change.

Words That Flick The Turn Off Switch

8 September 2023 / All Posts, Effective Communication, Influencing and Persuasion

There are some words and phrases that will make your eyes roll. To ensure you're not having the same effect, avoid the language here.