Technical Experts Who Can’t Get Heard: The 4 Communication Patterns Holding Them Back
Engineers, pharma consultants and technical professionals are losing influence at work. This isn’t down to a lack of knowledge but how they communicate it. Here are the four patterns holding them back.
The Parrot Technique: A Simple Communication Tool to Connect, Challenge and Build Trust at Work
Using this simple communication technique helps gain trust, build connection and handle challenges - backed by science!
Why Asking For Advice Makes You More Persuasive
Asking advice has the most unexpected advantages in networking and influencing others. Read this to discover exactly what they are.
How To Say “You Messed Up” – Without Actually Saying It
It's their fault but they're blaming you. Here's how to deal with that - whether it's your boss, colleague or client who's pointing the finger.
Beyond the Details: Why Abstract Messaging Matters in Strategic Communication
Abstract language has distinct advantages when expressing vision and strategy. In fact, it's more likely to gain you investment. Discover how to use it here.
The Power of Precision: Why Vague Language Fails and Concrete Words Win
Crappy customer service is one of life's most common complaints. This communication skill strengthens trust with both internal and external customers.
How to Structure an Off-the-Cuff Response: Clear Communication Without Rambling
Being able to make your point succinctly is a leadership skill that you can develop. Here are three frameworks to do that - and a one-pager to help you apply them.
Get Over It: Knocking Down The Barriers to Influence
What's stopping you from being effective at influencing others? That'll probably be due to at least one of these six barriers.
The Art of Dealing with Subtle Snipes and Baseless Accusations
Deal with unfounded accusations or passive aggression with grace: no more feeling 'trapped' or bombarded.
How to use gesture when you present – and speak to sound confident (even when you’re not)
Learn when and how to move and sound to seem more confident: even when you're not.