Words That Flick The Turn Off Switch

8 September 2023 / All Posts, Effective Communication, Influencing and Persuasion

During meetings, whether they’re one-to-one or group gatherings, there are certain words or phrases that make you want to switch ...

Do You Leak When You Speak?

30 August 2023 / All Posts, Body Language, Effective Communication, Presentations

You’re more transparent than you think.There’s that jaw tightening or the ‘look’ in the eye, the stroking of the index ...

Three Small Ways to Write Emails that People Act Upon

15 August 2023 / All Posts, Effective Communication, Email Communication

Chasing up emails is a drain on your time and energy, and is the last thing you want on your ...

5 Ways To Make Your Meetings More Productive

14 August 2023 / All Posts, Productive Meetings

An important lesson in communication skills training is how to get the most out of meetings.  A considerable portion of ...

Assertiveness Skills are Bullsh!t – here’s why

23 July 2023 / All Posts, Featured, Influencing and Persuasion

Assertiveness skills are often seen as the remedy to many communication problems. Sometimes assertiveness can work against you and here's why.

Why you’re speaking so fast in Presentations – and what you can do about it

13 July 2023 / All Posts, Effective Communication, Featured, Presentations

Do you find yourself speaking too fast when you present? Here's why you're speeding up and what to do about it.

Be a parrot: the value of repeating the darned obvious

24 May 2023 / All Posts, Effective Communication, Featured, Influencing and Persuasion

Using this simple communication technique helps to gain trust and connection in the most unexpected way: backed by science!

The Power of Connection: how communication skills can open doors in your career

21 May 2023 / All Posts, Effective Communication, Featured, Influencing and Persuasion

The only thing certain about change is change itself. Meet Geoff and Kira who used their communication skills to create opportunities.

6 Essential Communication Skills for Leaders

1 May 2023 / All Posts, Effective Communication, Featured

The majority of leading teams, departments and companies is not technical skill but the ability to communicate. Here are 6 essential communication skills for leaders - according to clients.

How to buy time before speaking

18 February 2023 / All Posts, Effective Communication, Presentations

You're suddenly asked for your opinion, to give an update or deal with a challenging question. Here's how to buy time before you answer.