How to form rapport with others before you even speak
Forming connections in business relationships can seem like hard work, especially when the client, prospect or colleague is so different...
Sell with Subtlety: The Ambivert’s Guide to Persuasion
Need to get others to buy into your ideas? These 13 phrases will increase your persuasiveness.
Tensing Up: How Speaking In The Now Increases Persuasion
Convincing others that you can do something that you haven't done for a while - maybe many years ago -...
Do you Communicate like a Dog or a Cat?
Here's a quick way to plug into one of two identies to elevate your leadership and business communication skills. Get to grips with the Dog and Cat.
Your Emails Just Kill Me!
How direct can you be when you message and email others? Here's a scale you can use and some guidelines so you don't unintintentionally upset others.
Amplify Your Credibility With This Technique
Use this quick narrative structure to prove your credibility or that of your service or product. No need for plot lines or protagonists.
How To Ensure You Get Feedback That Is Actually Helpful (And Not Morale-Battering)
Take control of feedback from leaders for more positive and constructive outcomes from workplace conversations.
The 3-Point Structure Of Persuasion (And Great Presentations)
Need to sway your audience? These 3 principles will steer your conversations and improve your presentation skills.
7 Reasons Communication Goes Wrong and What To Do About Them
For specialists in Tech specifically, here are the seven common reasons why communication goes wrong and how to put them right.
Why Do Boneheads Get Bonuses? – How To Share Your Wins Without Looking Smug
Why did that idiot get a pay rise? What is it about some people that helps them to prosper when other people have been putting the work in? Read here to find out what they're doing that you may need to...