Your Emails Just Kill Me!

24 June 2024 / All Posts, Effective Communication, Email Communication

How direct can you be when you message and email others? Here's a scale you can use and some guidelines so you don't unintintentionally upset others.

Three titles that make people open your emails

9 February 2024 / All Posts, Effective Communication, Email Communication

Here are three tactics that ensure your emails get seen and opened. I'll show you the common subject heading traps and how to avoid them.

How to P*** People off in Emails

29 September 2023 / All Posts, Effective Communication, Email Communication

You know what annoys you with email style. But how do you know you're not annoying someone with yours? Avoid these mistakes and get the tone of voice right.

Three Small Ways to Write Emails that People Act Upon

15 August 2023 / All Posts, Effective Communication, Email Communication

If you want people to reply to your emails quickly then use these pointers to have your emails opened and actioned.

Do this to avoid dropping email bombs! (Also for difficult face to face conversations)

9 January 2021 / All Posts, Effective Communication, Email Communication

Have you ever sent what you thought was a fairly innocent email only to receive an unwarranted harsh response? Maybe...

How to ask for payment (when asking feels awkward)

9 February 2020 / Effective Communication, Email Communication

Simon had his own engineering business. He was owed around £30,000 by clients. This debt was now in its second...

How to deal with those vague emails

20 May 2019 / All Posts, Effective Communication, Email Communication

If someone sends you a vague, unspecific email, we tend to just let it rot in the inbox.  While that’s...

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