Tips ‘n’ Tools

Do this to avoid dropping email bombs! (Also for difficult face to face conversations)

9 January 2021 / All Posts, Effective Communication, Email Communication

Have you ever sent what you thought was a fairly innocent email only to receive an unwarranted harsh response? Maybe ...

How to ask for payment (when asking feels awkward)

9 February 2020 / Effective Communication, Email Communication

  Simon had his own engineering business. He was owed around £30,000 by clients. This debt was now in its second year ...

3 titles that make people open your emails

13 January 2020 / All Posts, Effective Communication, Email Communication

What a waste of effort.  You've sent an email and it's not been opened. You send another email. Still no response. By ...

How to deal with those vague emails

20 May 2019 / All Posts, Effective Communication, Email Communication

If someone sends you a vague, unspecific email, we tend to just let it rot in the inbox.  While that’s ...

Your Emails Just Kill Me!

17 January 2013 / All Posts, Effective Communication, Email Communication

'Hi Alex,You haven't given me the dates yet for when we're meeting. Let me know this week, please. Alison ...

How to Piss People off in Emails

1 November 2012 / All Posts, Effective Communication, Email Communication

Here’s how: Ignore requests. Don’t address the sender when you reply. Just go straight into the message, or miss out ...

Three Small Ways to Write Emails that People Act Upon

30 August 2012 / All Posts, Effective Communication, Email Communication

Three Small Ways to write Emails that People act on. If you want people to reply to your emails with more ...