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Tips ‘n’ Tools
Do this to avoid dropping email bombs! (Also for difficult face to face conversations)
Have you ever sent what you thought was a fairly innocent email only to receive an unwarranted harsh response? Maybe ...
How to ask for payment (when asking feels awkward)
Simon had his own engineering business. He was owed around £30,000 by clients. This debt was now in its second year ...
3 titles that make people open your emails
What a waste of effort. You've sent an email and it's not been opened. You send another email. Still no response. By ...
How to deal with those vague emails
If someone sends you a vague, unspecific email, we tend to just let it rot in the inbox. While that’s ...
Does this make steam come out your ears?
Email rage and how to stop it.
Your Emails Just Kill Me!
'Hi Alex,You haven't given me the dates yet for when we're meeting. Let me know this week, please. Alison ...
How to Piss People off in Emails
Here’s how: Ignore requests. Don’t address the sender when you reply. Just go straight into the message, or miss out ...
Three Small Ways to Write Emails that People Act Upon
Three Small Ways to write Emails that People act on. If you want people to reply to your emails with more ...
