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Tips ‘n’ Tools
How to get useful feedback at the end of your presentation (instead of blank stares)
This guide explains three ways you can collate constructive feedback on your proposals and presentations - before they've left the meeting.
Avoid this word when asking questions
This question word is so easy to use, yet can raise defenses. Find out the reason to avoid this word and what to use instead.
Do this to get people to act on your email requests
Have you ever sent an email with a query or request that's completely ignored in the reply? This happens so much ...
Do this to avoid dropping email bombs! (Also for difficult face to face conversations)
Have you ever sent what you thought was a fairly innocent email only to receive an unwarranted harsh response? Maybe ...
How to get your emails opened and read
Waiting for a response to your emails? They're probably not even being opened. Discover the three headings that will massively ...
How to ensure you receive feedback that’s actually helpful (and doesn’t become morale battering)
Someone getting a bit personal with their feedback? Sometimes you're on the receiving end of feedback that feels like an annihilation. There's ...
How to ask for payment (when asking feels awkward)
Simon had his own engineering business. He was owed around £30,000 by clients. This debt was now in its second year ...
