Tips ‘n’ Tools

How to get useful feedback at the end of your presentation (instead of blank stares)

21 November 2022 / All Posts, Effective Communication, Featured, Presentations, Productive Meetings

This guide explains three ways you can collate constructive feedback on your proposals and presentations - before they've left the meeting.

Avoid this word when asking questions

18 October 2021 / All Posts, Effective Communication, Email Communication, Influencing and Persuasion, Productive Meetings

This question word is so easy to use, yet can raise defenses. Find out the reason to avoid this word and what to use instead.

Do this to get people to act on your email requests

11 January 2021 / All Posts, Effective Communication, Email Communication

Have you ever sent an email with a query or request that's completely ignored in the reply? This happens so much ...

Do this to avoid dropping email bombs! (Also for difficult face to face conversations)

9 January 2021 / All Posts, Effective Communication, Email Communication

Have you ever sent what you thought was a fairly innocent email only to receive an unwarranted harsh response? Maybe ...

How to get your emails opened and read

23 November 2020 / All Posts, Effective Communication, Email Communication

Waiting for a response to your emails? They're probably not even being opened.  Discover the three headings that will massively ...

How to ensure you receive feedback that’s actually helpful (and doesn’t become morale battering)

30 June 2020 / All Posts, Effective Communication, Email Communication, Influencing and Persuasion, Productive Meetings

Someone getting a bit personal with their feedback? Sometimes you're on the receiving end of feedback that feels like an annihilation. There's ...

How to ask for payment (when asking feels awkward)

9 February 2020 / Effective Communication, Email Communication

  Simon had his own engineering business. He was owed around £30,000 by clients. This debt was now in its second year ...