Your Emails Just Kill Me!

24 June 2024 / All Posts, Effective Communication, Email Communication

How direct can you be when you message and email others? Here's a scale you can use and some guidelines so you don't unintintentionally upset others.

Why Senior Managers Are Not Buying Into Your Ideas

8 May 2024 / All Posts, Effective Communication, Influencing and Persuasion

Getting Senior Managers to buy into an idea may seem easier for some than for others. Here's why and what to do about it.

Why You Need To Say ‘No’ To Your Manager Or Senior Leader

24 April 2024 / All Posts, Effective Communication

Saying 'no' to your managers and leaders - and clients - is something they may well thank you for. Here are 5 reasons to challenge authority.

How To Listen To Solve Problems

23 April 2024 / Effective Communication, Influencing and Persuasion

Problems often aren't solved is because we're listening actively. Here's an easy way to ensure that you're listening to crush challenges.

How To Ensure You Get Feedback That Is Actually Helpful (And Not Morale-Battering)

27 March 2024 / All Posts, Effective Communication, Email Communication, Influencing and Persuasion, Productive Meetings

Take control of feedback from leaders for more positive and constructive outcomes from workplace conversations.

The 3-Point Structure Of Persuasion (And Great Presentations)

18 February 2024 / All Posts, Effective Communication, Influencing and Persuasion, Presentations

Need to sway your audience? These 3 principles will steer your conversations and improve your presentation skills.

Two techniques to deal with difficult people at work

12 February 2024 / All Posts, Effective Communication

Managing personalities can be time-consuming. In this post, I describe two techniques to help you steer challenging interactions.

Three titles that make people open your emails

9 February 2024 / All Posts, Effective Communication, Email Communication

Here are three tactics that ensure your emails get seen and opened. I'll show you the common subject heading traps and how to avoid them.

7 Reasons Communication Goes Wrong and What To Do About Them

21 December 2023 / All Posts, Effective Communication

For specialists in Tech specifically, here are the seven common reasons why communication goes wrong and how to put them right.

Why Do Boneheads Get Bonuses? – How To Share Your Wins Without Looking Smug

15 December 2023 / All Posts, Effective Communication, Email Communication, Influencing and Persuasion

Why did that idiot get a pay rise? What is it about some people that helps them to prosper when other people have been putting the work in? Read here to find out what they're doing that you may need to...