How To Ensure You Get Feedback That Is Actually Helpful (And Not Morale-Battering)

27 March 2024 / All Posts, Effective Communication, Email Communication, Influencing and Persuasion, Productive Meetings

Take control of feedback from leaders for more positive and constructive outcomes from workplace conversations.

The 3-Point Structure Of Persuasion (And Great Presentations)

18 February 2024 / All Posts, Effective Communication, Influencing and Persuasion, Presentations

Need to sway your audience? These 3 principles will steer your conversations and improve your presentation skills.

Two techniques to deal with difficult people at work

12 February 2024 / All Posts, Effective Communication

Managing personalities can be time-consuming. In this post, I describe two techniques to help you steer challenging interactions.

Three titles that make people open your emails

9 February 2024 / All Posts, Effective Communication, Email Communication

Here are three tactics that ensure your emails get seen and opened. I'll show you the common subject heading traps and how to avoid them.

7 Reasons Communication Goes Wrong and What To Do About Them

21 December 2023 / All Posts, Effective Communication

For specialists in Tech specifically, here are the seven common reasons why communication goes wrong and how to put them right.

Why Do Boneheads Get Bonuses? – How To Share Your Wins Without Looking Smug

15 December 2023 / All Posts, Effective Communication, Email Communication, Influencing and Persuasion

Why did that idiot get a pay rise? What is it about some people that helps them to prosper when other people have been putting the work in? Read here to find out what they're doing that you may need to...

5 Reasons To Avoid Promotion – And How To Get Over Them

7 December 2023 / All Posts, Effective Communication, Featured

As you stare into the screen and bite your lip on your first day in this new role, you suddenly become aware of five good reasons that you should have said ‘no’ to the offer of a step up.

When Advice is Not the Answer

1 October 2023 / All Posts, Effective Communication, Influencing and Persuasion

Giving advice when it's not wanted is a sure way to get someone to ignore you. Read this to learn when and how to give it so that others listen.

How to P*** People off in Emails

29 September 2023 / All Posts, Effective Communication, Email Communication

You know what annoys you with email style. But how do you know you're not annoying someone with yours? Avoid these mistakes and get the tone of voice right.