How to Structure an Off-the-Cuff Response: Clear Communication Without Rambling

4 July 2025 / All Posts, Effective Communication

Being able to make your point succinctly is a leadership skill that you can develop. Here are three frameworks to do that - and a one-pager to help you apply them.

Tensing Up: How Speaking In The Now Increases Persuasion

9 February 2025 / All Posts, Effective Communication, Featured, Influencing and Persuasion, Job Interviews, Presentations

Convincing others that you can do something that you haven't done for a while - maybe many years ago -...

Your Emails Just Kill Me!

24 June 2024 / All Posts, Effective Communication, Email Communication

How direct can you be when you message and email others? Here's a scale you can use and some guidelines so you don't unintintentionally upset others.

Amplify Your Credibility With This Technique

17 May 2024 / All Posts, Effective Communication, Influencing and Persuasion, Presentations, Storytelling

Use this quick narrative structure to prove your credibility or that of your service or product. No need for plot lines or protagonists.

Two techniques to deal with difficult people at work

12 February 2024 / All Posts, Effective Communication

Managing personalities can be time-consuming. In this post, I describe two techniques to help you steer challenging interactions.

8 Ways To Get What You Want From Presentations

31 October 2023 / All Posts, Featured, Presentations

Here are several ways you can create opportunities to secure the outcome you need after a presentation: don't lose the moment!

When Advice is Not the Answer

1 October 2023 / All Posts, Effective Communication, Influencing and Persuasion

Giving advice when it's not wanted is a sure way to get someone to ignore you. Read this to learn when and how to give it so that others listen.

How To Change The Behaviour Of Others (Without Them Realising)

23 September 2023 / All Posts, Influencing and Persuasion

Need to manage challenging behaviour. Use this technique to encourage others to solution-driven thinking and take the push and shove out of behavioural change.

18 Actions To Optimise your Virtual Meetings

31 August 2023 / All Posts, Effective Communication, Productive Meetings

Want to make sure your virtual meetings are a good use of everyone's time? Then make sure you're applying these tips.

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