Tips ‘n’ Tools

How to deal with phone snubbing at work

16 October 2022 / All Posts, Effective Communication, Featured, Productive Meetings

If people are picking up their phones when you're talking to them, here's how to deal with it.

How to introduce yourself in a presentation

24 January 2022 / All Posts, Effective Communication, Presentations

How do you tell people who you are in a presentation? This guide shows you what to include when you introduce yourself.

Amplify your credibility with this technique

14 December 2021 / All Posts, Effective Communication, Influencing and Persuasion, Presentations

Use this quick narrative structure to prove your credibility or that of your service or product. No need for plot lines or protagonists.

The Four Styles of Communication – which one are you?

13 September 2021 / All Posts, Body Language, Effective Communication, Influencing and Persuasion, Presentations

I was standing in her villa being screamed at, "You're meant to be making me feel good!" That was a slightly ...

Why your communication tools are missing the mark (and how to fix it)

19 May 2020 / All Posts, Effective Communication, Email Communication

If you're finding it difficult to focus, it's no surprise. We're juggling with a range of apps, communication channels, domestic chores, ...

2 techniques to deal with difficult people at work

11 June 2019 / All Posts, Effective Communication

Some aspects of life are challenging to dodge. Difficult conversations being one of them. You can't evade these if you need ...

The 3 Communication Pitfalls for Technical Experts

28 June 2015 / All Posts, Effective Communication, Featured

Some time ago, I walked into a client's office to ask who the new CTO was:  all I could see ...

The incredible science behind stories

16 May 2015 / All Posts, Effective Communication, Featured, Influencing and Persuasion, Presentations

"Storytelling is the most powerful way to put ideas into the world today," (Robert McAfee Brown) Stories are one of the most ...

One of the main reasons for couples to row – and for workplace tiffs

16 November 2014 / All Posts, Body Language, Effective Communication, Featured

Such is my influence that in the following video, I've managed to rope in Clark Gable - who's not even with us anymore. All for one purpose: to reveal the reason for couples arguing and workplace tiffs.

8 ways to get what you want from presentations

7 October 2013 / Presentations

You've just finished a fantastic presentation and people are gurgling with joy about you/your content/your services. You get back to base ...