Two techniques to deal with difficult people at work

12 February 2024 / All Posts, Effective Communication

Managing personalities can be time-consuming. In this post, I describe two techniques to help you steer challenging interactions.

8 Ways To Get What You Want From Presentations

31 October 2023 / All Posts, Featured, Presentations

Here are several ways you can create opportunities to secure the outcome you need after a presentation: don't lose the moment!

When Advice is Not the Answer

1 October 2023 / All Posts, Effective Communication, Influencing and Persuasion

Giving advice when it's not wanted is a sure way to get someone to ignore you. Read this to learn when and how to give it so that others listen.

How To Change The Behaviour Of Others (Without Them Realising)

23 September 2023 / All Posts, Influencing and Persuasion

Need to manage challenging behaviour. Use this technique to encourage others to solution-driven thinking and take the push and shove out of behavioural change.

18 Actions To Optimise your Virtual Meetings

31 August 2023 / All Posts, Effective Communication, Productive Meetings

Want to make sure your virtual meetings are a good use of everyone's time? Then make sure you're applying these tips.

How To Change People’s Minds

30 August 2023 / All Posts, Effective Communication, Influencing and Persuasion, Productive Meetings

Overcome opposition and change peoples' minds at works. Read to see how...

9 ways to keep your people motivated during change

24 August 2023 / All Posts, Effective Communication, Team Building

Uncertaintly and disruption to the 'way we do things round here' can cause all sorts of challenges. Here's how to deal with those during big-impact change.

Assertiveness Skills are Bullsh!t – here’s why

23 July 2023 / All Posts, Featured, Influencing and Persuasion

Assertiveness skills are often seen as the remedy to many communication problems. Sometimes assertiveness can work against you and here's why.

Flip the Fillers

30 May 2023 / All Posts, Effective Communication, Featured, Presentations

Want to sound more fluent when presenting? Say goodbye to annoying speech fillers and discover practical techniques to stop using them.