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How to form rapport with others before you even speak
Forming connections in business relationships can seem like hard work, especially when the client, prospect or colleague is so different ...
Sell with Subtlety: The Ambivert’s Guide to Persuasion
Need to get others to buy into your ideas? These 13 phrases will increase your persuasiveness.
Tensing Up: How Speaking In The Now Increases Persuasion
Convincing others that you can do something that you haven't done for a while - maybe many years ago - ...
How To Find Influential People When Your Network Is Limited
Your business networking skills are severely put to the test when you’re trying to change the status quo, corral a ...
Navigating Emotions at Work – A Practical Guide
If your emotions are stifling you, it's difficult to use your communication skills effectively. This is a guide to help you balance your emotions with your professional life.
Your Emails Just Kill Me!
How direct can you be when you message and email others? Here's a scale you can use and some guidelines so you don't unintintentionally upset others.
Amplify Your Credibility With This Technique
Use this quick narrative structure to prove your credibility or that of your service or product. No need for plot lines or protagonists.
Why Senior Managers Are Not Buying Into Your Ideas
Getting Senior Managers to buy into an idea may seem easier for some than for others. Here's why and what to do about it.
Why You Need To Say ‘No’ To Your Manager Or Senior Leader
Saying 'no' to your managers and leaders - and clients - is something they may well thank you for. Here are 5 reasons to challenge authority.
How To Listen To Solve Problems
Problems often aren't solved is because we're listening actively. Here's an easy way to ensure that you're listening to crush challenges.