How to form rapport with others before you even speak

16 March 2025 / All Posts, Body Language, Effective Communication, Email Communication, Featured, Influencing and Persuasion

Forming connections in business relationships can seem like hard work, especially when the client, prospect or colleague is so different ...

Sell with Subtlety: The Ambivert’s Guide to Persuasion

11 March 2025 / All Posts, Effective Communication, Featured, Influencing and Persuasion, Productive Meetings

Need to get others to buy into your ideas? These 13 phrases will increase your persuasiveness.

How talking to yourself can boost confidence and clarity

2 March 2025 / All Posts, Creative Problem Solving, Effective Communication, Presentations

Talking to yourself effectively can boost clarity and confidence. Here's how to do it (and what to avoid).

Muddy to Motivating: 5 ways to Elevate your Presentations

24 February 2025 / All Posts, Effective Communication, Featured, Presentations

Here are 5 ways to make your presentations more direct and compelling as well as easier to follow.

From Problems to Possibilities – how to snap into creative thinking mode

17 February 2025 / All Posts, Creative Problem Solving, Featured

If you're finding you're in a rut with problem solving, here's how to snap into a more resourceful mindset to tackle problems creatively.

Tensing Up: How Speaking In The Now Increases Persuasion

9 February 2025 / All Posts, Effective Communication, Featured, Influencing and Persuasion, Job Interviews, Presentations

Convincing others that you can do something that you haven't done for a while - maybe many years ago - ...

The sting of sarcasm and how to deal with it at work

26 January 2025 / All Posts, Effective Communication, Featured

Sarcasm can be an effective communication skill but it can also harm relationships. Here we explore how to deal with sarcasm when you're the target of it.

Do you Communicate like a Dog or a Cat?

7 December 2024 / All Posts, Featured, Influencing and Persuasion

Here's a quick way to plug into one of two identies to elevate your leadership and business communication skills. Get to grips with the Dog and Cat.

Unlocking the Art of Conversational Flow

1 December 2024 / All Posts, Effective Communication, Influencing and Persuasion, Productive Meetings

Questions are vital in improving bonds. Here's the E.V.O.K.E. model of questions to unearth customer requirements as much as social affinity.

How to avoid too much detail in a presentation – and still give them what matters

25 November 2024 / All Posts, Effective Communication, Featured

Everything seems important when it's your content in a presentation. Here's how to filter out the detail so you give your audience what they need.